Privacy policy

Last updated: April 2026. This policy describes how Grassroots Tournaments ("we", "us") handles personal information when you use our website and related services (the "Service").

1. Who we are

The Service is operated in support of youth football tournament discovery and related features in the United Kingdom. For data protection queries, please use the contact details on our contact page.

2. Information we may collect

Depending on how you use the Service, we may process:

  • Account and profile details you provide (such as name and email address) when you register or get in touch.
  • Information you submit through forms or messages, including support or enquiry content and related correspondence.
  • Technical and usage information such as device type, browser, approximate location derived from IP address where available, and how you navigate the Service.
  • Transaction-related information where you make or manage bookings or payments through features we offer, as needed to provide those features.

3. How we use information

We use personal information to:

  • Provide, maintain, and improve the Service.
  • Create and manage accounts, authenticate users, and respond to enquiries.
  • Understand aggregate usage and improve layout, performance, and relevance of content.
  • Comply with legal obligations, enforce our terms, and protect the security of the Service.
  • Send service-related messages where appropriate; marketing will only be sent where the law allows and with any consent required.

4. Legal bases (UK)

Where UK data protection law applies, we rely on appropriate bases such as performing a contract with you, legitimate interests (for example improving and securing the Service, provided those interests are not overridden by your rights), compliance with legal duties, and consent where we ask for it.

5. Sharing

We may share information with service providers who help us host, analyse, or operate the Service, subject to confidentiality and security expectations. We may disclose information if required by law or to protect rights, safety, and integrity of users and the Service. If the business is reorganised, information may transfer as part of that process, with safeguards where required.

6. International transfers

If personal data is processed outside the UK, we take steps designed to ensure an appropriate level of protection in line with applicable requirements.

7. Retention

We keep personal information only as long as needed for the purposes above, including legal, accounting, or reporting requirements, then delete or anonymise it where possible.

8. Your rights

Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, to data portability, and to withdraw consent where processing is based on consent. You may also have the right to complain to a supervisory authority. To exercise rights, contact us.

9. Cookies and similar technologies

We use cookies and similar technologies where needed for the Service to function and, where enabled, to understand traffic and usage in aggregate. You can control cookies through your browser settings; some features may not work if you disable essential cookies.

10. Children

The Service is not directed at children for the purpose of collecting their personal data directly. If you believe we have received a child's information in error, please contact us so we can address it.

11. Changes

We may update this policy from time to time. The "Last updated" date will change when we do; for material changes we may provide an additional notice on the Service where appropriate.

12. Contact

For privacy questions or requests, please contact us. You may also wish to review our terms and conditions.